Privacy policy
PRIVACY POLICY
At NOORANGI, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you regarding your personal data.
By visiting or shopping at our website, you acknowledge that your information may be handled as described in this Privacy Policy, subject to applicable laws. Please note that third-party websites and services may have their own privacy policies and practices.
USE OF INFORMATION
When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, billing address, shipping address, and order details.
Payment information is processed through the payment methods available at checkout. Depending on the payment provider, certain payment details may be handled directly by that provider.
We may also collect technical information, such as your IP address, browser type, device information, and website usage data, through cookies and similar technologies to help improve your shopping experience.
INFORMATION COLLECTION AND USE
NOORANGI may use your personal information for the following purposes:
- To create and manage your customer account.
- To process, confirm, and deliver your orders.
- To send order confirmations, delivery updates, and other service-related notifications.
- To respond to customer inquiries and provide support.
- To process payments and manage returns, exchanges, and refunds.
- To improve our website, products, services, and customer experience.
- To send promotional offers, updates, and marketing communications where permitted.
- To detect, investigate, and prevent fraudulent transactions or unauthorized activities.
- To comply with applicable legal and regulatory requirements.
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business records, resolving disputes, and meeting legal obligations.
COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies and similar technologies to improve functionality, remember your preferences, understand how visitors use our website, and support the shopping and checkout experience.
Cookies may help keep items in your shopping cart, remember certain preferences, and provide information about website performance.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features or functionality.
SHARING OF PERSONAL INFORMATION
NOORANGI may share relevant personal information with trusted third-party service providers when necessary to operate our business and provide services to you. These providers may include:
- Shopify, which provides our online store platform.
- Payment processors that facilitate transactions.
- Courier and delivery companies that deliver orders.
- Website analytics, customer support, and marketing service providers, where applicable.
- Professional advisers or government authorities when disclosure is required by law or necessary to protect our legal rights.
Such information is shared only as reasonably necessary for the relevant purpose, subject to applicable requirements and the arrangements with the service providers.
NOORANGI does not sell customers' personal information to third parties for their own direct marketing purposes.
MARKETING COMMUNICATIONS
If you subscribe to our marketing communications or otherwise provide consent where required, we may send you promotional emails, offers, product updates, and other relevant information.
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email or by contacting our customer support team.
Please note that even if you opt out of marketing communications, we may still send essential messages related to your orders, payments, deliveries, or customer service.
PAYMENT SECURITY
We take reasonable measures to help protect personal information submitted through our website. Payments are handled through the payment methods and service providers available at checkout.
The security of payment information may also depend on the payment provider's systems and practices. Customers should avoid sharing sensitive payment credentials, passwords, or verification codes with anyone.
YOUR PRIVACY RIGHTS
Depending on applicable law, you may have the right to request access to your personal information, correct inaccurate details, request deletion of certain information, or withdraw consent for certain uses of your data.
Some information may need to be retained where required by law or necessary for legitimate business purposes.
To make a privacy-related request, please contact us using the details provided below. We may need to verify your identity before processing your request.
THIRD-PARTY WEBSITES AND SERVICES
Our website may contain links to third-party websites or use third-party services. These services operate under their own privacy policies and terms.
NOORANGI is not responsible for the privacy practices or content of independent third-party websites. We encourage customers to review the relevant policies before sharing personal information with those services.
CHILDREN'S PRIVACY
Our online store is intended for customers who can legally make purchases or who are using the website with the involvement and authorization of a parent or legal guardian, where required.
We do not knowingly collect children's personal information in circumstances where doing so is prohibited by applicable law. If you believe a child has provided personal information inappropriately, please contact us so we can review the matter.
CHANGES TO THIS PRIVACY POLICY
NOORANGI may update this Privacy Policy from time to time to reflect changes in our business practices, website features, service providers, or legal requirements.
Any updates will be published on this page, along with a revised effective date where appropriate. We encourage customers to review this page periodically.
CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or the personal information we hold about you, please contact us:
Email: wecare@noorangi.pk
WhatsApp: +92 300 1501410
Phone (PTCL): 042 32327449
We will make reasonable efforts to review and respond to your privacy-related inquiries.
Effective Date: Oct 25, 2026